This forum is our FAQ section. Please read through the following before posting in the support forum.
How do I get Paid?
In your user dashboard, click "Withdraw Money". Once the withdrawal page loads, enter the number of coins you would like to convert, select your payment method, enter your email address or customer ID, and click submit.
Why was my payment rejected?
The reason your payment was rejected will appear as a notice when you log into your account. Please read it carefully and resolve any issues before resubmitting a new payment request.
How long will my withdrawal request take?
Payments are usually processed within 3 days of receipt. Please ensure your information is entered correctly to prevent delays in receiving your payment.